Resolved
Signing is confirmed to be working as expected.
Monitoring
The third party has stated that their maintenance is complete and signing should be once again available.
Identified
The third party has stated that they are making steady progress towards resolution, but still no ETA.
Identified
There has not yet been an update from the third party.
Identified
We are still waiting on the third party. No updates have been provided.
Identified
The incident is dependent on the third party. We are waiting on https://status.hellosign.com/incidents/r2d5pw74grzl
Investigating
The third party that we use for document signing is currently undergoing emergency maintenance and is offline. Details for their status are at https://status.hellosign.com/incidents/r2d5pw74grzl. While this maintenance continues, activities related to signing will be unavailable.